Jacksonville Epoxy • FAQs

Answers — Without the Sales Fluff

Pick a category. Only that section opens — so this page stays fast, clean, and not a 10-mile scroll. If you don’t see your question, send photos and we’ll tell you what’s realistic.

Quick note:

Most “epoxy problems” aren’t epoxy problems — they’re prep, moisture, and wrong-system problems. These FAQs are written to keep expectations real and projects solid.

Home • General

The big-picture stuff people ask before they pick a system.

Do you do free estimates?

Yes — but we don’t do endless “price shopping tours.” Send the space details + photos and we’ll tell you what system fits, what it costs, and what your timeline looks like.

What makes you different from other epoxy companies?

Prep standards, system selection, and honest expectations. If someone sells you “epoxy is epoxy,” they’re selling you a future redo.

How long does a typical floor take?

It depends on the system, prep condition, and cure time. Some builds are quicker; others need extra steps for moisture, repairs, or premium finishes.

Do you offer warranties?

We stand behind our work, but warranties depend on the system, environment, and use-case. We’ll explain what’s covered during your consult (and what isn’t).

Can you install over existing coatings?

Sometimes. The existing coating must be stable and properly prepped. If it’s peeling, soft, or contaminated, removal may be required.

What about cracks?

We repair cracks as part of prep, but cracks are a concrete issue — not a “coating” issue. We reduce telegraphing risk, but no one can promise concrete will never move again.

Do you do moisture testing?

When moisture is a concern, yes — and we’ll recommend a moisture vapor barrier (MVB) when the slab demands it. Skipping moisture planning is how coatings fail.

How do we start?

Use the quote form and upload photos/video. We’ll confirm the substrate, the environment, and your schedule window — then build a plan.

Services • Systems

Choosing the right system is half the battle. The wrong system = regrets.

What system is best for garages?

Most garages do best with a flake or solid-color build with a durable topcoat. Metallic can be done in garages too — we just spec it for vehicles, hot tires, and cleaning habits.

Flake vs Metallic — what’s the difference?

Flake is rugged and forgiving (great for traffic and wear). Metallic is a designed, artistic look that needs more intent (lighting, room style, and finish choice matter).

Can you do outdoor systems?

Yes — but outdoor requires UV-stable materials/topcoats. Outdoor installs fail when someone uses indoor chemistry outside.

Do you do waterproofing / moisture barriers?

Yes. If the slab needs an MVB, we’ll spec it. If it doesn’t, we won’t upsell it.

Can you make the floor less slippery?

Yes. Traction additives can be tuned to the space. “Slippery” is usually a finish + environment issue — not an epoxy issue.

Will it yellow?

UV exposure can yellow certain materials. That’s why we choose systems and topcoats based on sunlight, outdoor exposure, and color selection (especially whites).

How is pricing calculated?

Square footage, prep condition, repairs, system type, and schedule constraints. The cheapest bids usually skip the expensive parts: prep and proper chemistry.

Do you do color matching and custom looks?

Yes — especially for metallics and branded commercial spaces. We’ll guide you toward designs that look good in your lighting and layout.

Residential Floors

Pulled from the Residential page, plus the questions that always come up.

How do we start the quote?

Tell us the space type (2–3 car garage, living/dining room, gym, patio, etc.) and upload photos. The more accurate the scope, the more accurate the plan.

Can you install over tile, wood, or existing floors?

Often, yes. We frequently install over concrete, tile, and properly prepped existing coatings. Wood and specialty substrates can also be possible depending on stability and prep requirements — we confirm during the consult.

Is it slippery?

No — not unless you’re running full speed with water everywhere. We can also tune traction based on where it’s installed.

Do you fix cracks?

Yes — we repair cracks as part of the prep. The surface gets profiled, repaired, moisture addressed when needed, primed, built, then protected.

What determines when I can use the space again?

Mostly the topcoat and the build. Some systems return to service quicker than others. We’ll match it to your use-case and your timeline during the consult.

Does it scratch?

It can — depending on use-case, grit, furniture, and topcoat. We build the topcoat around how you live in the space. Refresh topcoats are possible later and cost far less than replacement.

Sunlight / yellowing?

Sunlight doesn’t have to be a problem — provided the right base materials and UV-stable topcoat are used. Bright spaces and outdoor installs require correct material selection.

Can you do basements, barns, or man caves?

Yes. We can do man caves, barns, and specialty spaces — we build the system around the environment and usage.

Commercial Floors

The stuff business owners actually care about: schedule, safety, cleaning, and uptime.

Can you work nights or weekends?

Often, yes — depending on scope and the system selected. Tell us your constraints and we’ll propose a realistic schedule.

Do you do slip-resistant options?

Yes. We can tune traction to the space (bars, kitchens, entries) without ruining the look.

How do you quote commercial work?

We scope the square footage, prep condition, environment, and schedule window. Photos help; a site visit is ideal for larger jobs.

What if the slab has moisture issues?

We can test and/or plan for it with a moisture vapor barrier when needed. Moisture is a major reason coatings fail — we don’t ignore it.

How soon can we reopen?

Return-to-service depends on system choice, build thickness, and cure time. If you need it open fast, we’ll spec the system accordingly — and we’ll be honest if chemistry says it needs more time.

Will cleaners and degreasers damage the floor?

Some can. We select topcoats based on your cleaning routine and recommend compatible cleaners to avoid hazing or premature wear.

Can you stage the job to keep parts open?

Often, yes. Phasing depends on layout and access, but we’re used to working around businesses that can’t fully shut down.

Can you coat kitchens and prep areas?

Yes — but kitchens need traction planning, chemical resistance, and realistic expectations about abuse. We design the system around that environment.

Countertops

Kitchen reality: epoxy looks insane — but you still have to treat it like a finished surface.

Are epoxy countertops heat resistant?

They’re durable, but not “set-a-500°-pan-on-it” durable. Use trivets/hot pads. Heat is the fastest way to haze or damage resin finishes.

Are they food safe?

“Food safe” is product-specific and depends on full cure + intended use. If food-contact compliance matters to you, we’ll select systems/topcoats accordingly and follow manufacturer cure requirements.

Do epoxy countertops scratch?

They can. Cutting directly on the surface will scratch it — use a cutting board. We can refresh clear later if needed (normal long-term maintenance option).

Can you do marble looks and custom designs?

Yes — that’s where epoxy shines. We’ll guide you toward a look that fits your cabinets, lighting, and backsplash so it doesn’t feel random.

Can you coat over laminate / existing tops?

Often, yes — if the substrate is stable and correctly prepped. Bad prep over glossy laminate is how coatings peel.

What about seams and edges?

We handle seams/edges as part of the system build. Some layouts are nearly seamless; others have unavoidable transitions depending on the existing countertop shape.

How long does a countertop project take?

It depends on prep condition, design complexity, and cure time. We’ll give you a clear plan so you know when you can use the kitchen again.

How do we clean and maintain it?

Mild cleaners and non-abrasive pads. Avoid harsh chemicals and scouring powders. We’ll give you a simple care list based on the topcoat used.

Shower Walls

People think the surface is what stops water. It’s not. The waterproofing system behind it is the real hero.

Is an epoxy/resin shower wall safe?

Once fully cured, resin finishes are generally stable for normal use. During installation, proper ventilation and safety procedures matter (like any coating). We follow product-specific cure times and handling requirements.

Will it leak?

A shower doesn’t stay leak-free because of tile, grout, or a “pretty wall finish.” Leak prevention comes from a correctly detailed waterproofing system behind the surface (membrane, seams, penetrations, corners). If the waterproofing is wrong, any surface can fail.

Is it better than tile?

It depends on your goal. Resin walls can look seamless (fewer grout lines) and wipe down easily. Tile is classic and repairable, but grout maintenance is real and waterproofing still has to be done correctly behind it. “Better” comes down to look + maintenance preference + correct build.

Can you coat over existing tile?

Sometimes — but only if the tile is solid, the substrate is stable, and prep can be done correctly. If tiles are loose, hollow, or the shower has existing waterproofing issues, coating over it is not the move.

Do you waterproof the shower, or just the surface?

We will not pretend a decorative surface is a waterproofing system. If the shower isn’t already correctly waterproofed (or can’t be made that way), we’ll tell you. A proper membrane + correct detailing is what keeps water where it belongs.

What about niches, corners, and plumbing penetrations?

Those are the failure points in most showers. Any shower build needs correct detailing at corners, seams, and penetrations. If those aren’t done right, you can have leaks no matter what the surface looks like.

How do you clean it?

Non-abrasive cleaners and soft pads. Avoid harsh acids, aggressive scouring powders, and anything that’s designed to etch or strip finishes.

Can you do steam showers?

Steam showers require higher-level moisture/vapor planning than a standard shower. Not every system is suitable. If you have steam, we’ll treat it as a different category and plan accordingly.

Deep Pours • Custom Pieces

River tables, thick pours, embedded items, custom builds — this is where “DIY epoxy” goes to die if you use the wrong resin.

What is a “deep pour” epoxy?

Deep pour epoxies are formulated for thicker casts with slower cure and lower exotherm. Standard countertop epoxies can overheat in thick sections and cause cracks, warping, or cure failures.

Why do thick pours overheat or crack?

Epoxy curing is exothermic (it generates heat). In thick masses, that heat can build up fast and cause an uncontrolled cure — leading to thermal runaway, cracks, warping, and sometimes smoke/heat damage. That’s why we match resin type and pour depth to the project.

How thick can you pour?

It depends on the specific deep-pour resin. Some are designed for ~1–2 inches per pour, and some specialty casting systems claim up to ~3 inches in a single pour. We follow the product’s technical data and build plan.

Can you embed objects (shells, coins, photos, etc.)?

Often, yes — but we need to verify material compatibility, sealing, and whether the object can off-gas or react during cure. Some items look cool but create bubbles or discoloration if not prepped.

What about bubbles?

Bubbles are managed with correct resin selection (low viscosity helps), temperature control, sealing porous substrates, and proper technique. Deep pours have different bubble behavior than thin flood coats.

Will it yellow in sunlight?

UV exposure can amber many resins over time. If the piece will see sunlight, we plan for it with resin selection and UV-stable topcoat options where appropriate — and we’ll keep expectations realistic on “crystal clear forever.”

Is it food safe?

Food-contact claims are product-specific and depend on full cure + intended use conditions. If you need a food-contact safe finish, we’ll select systems/topcoats accordingly and follow manufacturer cure requirements.

How long does a custom piece take?

Custom work is schedule-sensitive: cure times, multiple pours, sanding/polishing, and topcoating can add time. We’ll give you a realistic timeline based on the build plan — not vibes.

Still have a question?

Send photos + details. We’ll tell you what system fits, what it costs, and what timeline is realistic.